Course Overview
The Diploma in Hotel Management (DHM) provides essential skills for the hospitality industry, covering food and beverage service, front office operations, housekeeping, and hotel administration. It combines theoretical knowledge with practical training to prepare students for diverse roles in hotels and resorts.
Duration:
1-2 years (Depending on the institution)
Syllabus:
The syllabus for the Diploma in Hotel Management typically spans over two semesters. Below is a sample outline:
Semester 1:
Introduction to Hospitality and Tourism Industry:
Overview of the hospitality industry: History, development, and scope
Role of the tourism industry in hospitality
Hospitality management principles
Food and Beverage Production:
Basics of kitchen operations and food preparation
Culinary arts: Methods of cooking, international cuisines
Food hygiene and sanitation
Food and Beverage Service:
Principles of food and beverage service
Restaurant operations and management
Guest service techniques, handling special requests, and managing events
Front Office Operations:
Front office operations and customer relations
Reservation systems, check-in/check-out procedures
Guest handling, telecommunication, and concierge services
Semester 2:
Housekeeping Operations:
Housekeeping operations in hotels: Cleaning procedures, laundry operations, linen management
Interior decoration and aesthetics in hotels
Safety and security measures in housekeeping
Hotel Accounting and Financial Management:
Basics of hotel accounting and revenue management
Budgeting, costing, and financial analysis for hotels
Profit and loss accounts, balance sheets for hospitality operations
Hotel Law and Business Ethics:
Legal frameworks in the hospitality industry
Understanding contracts, licenses, and health/safety regulations
Ethical practices in the hospitality industry
Practical Training/Internship:
Internship or project work in a hotel or hospitality establishment
Hands-on experience in all key hotel departments: Front office, F&B, housekeeping, etc.
Average Fees:
₹15,000 to ₹1,50,000 (varies by institution and duration of the course)
Exams to Attend:
Internal Assessments:
Practical tests, assignments, and presentations based on skills learned.
Final Semester Examinations:
End-of-semester exams that cover theory and practical knowledge from each module.
Professional Certifications (Optional):
Food Safety and Hygiene Certification: Industry-recognized certification.
Professional Bartending Certification: For students specializing in beverages.
Hotel Revenue Management Certification: For students interested in finance and management roles in hospitality.
Competitive Exams (Optional):
Entrance exams for further studies such as BHM (Bachelor’s in Hotel Management) or related fields.
Top 10 Institutions in India:
Institute of Hotel Management (IHM), Delhi
Welcomgroup Graduate School of Hotel Administration, Manipal
Oberoi Centre of Learning and Development, New Delhi
Institute of Hotel Management (IHM), Mumbai
Institute of Hotel Management (IHM), Bangalore
Christ University, Bangalore
SRM Institute of Hotel Management, Chennai
International Institute of Hotel Management (IIHM), Kolkata
Amity School of Hospitality, Noida
Institute of Hotel Management (IHM), Hyderabad
Top 10 Institutions in Kerala:
Institute of Hotel Management and Catering Technology (IHMCT), Kovalam
Oriental School of Hotel Management, Wayanad
Marian College, Kuttikkanam
St. Teresa's College, Kochi
Rajagiri College of Management and Applied Sciences, Kochi
Albertian Institute of Management, Kochi
Amrita School of Arts and Sciences, Kochi
Nehru College of Hotel Management, Thrissur
K.V.G. College of Hotel Management, Kannur
MACFAST (Mar Athanasios College for Advanced Studies), Thiruvalla