Course Overview

The Diploma in Air Ticketing (DAT) provides training in reservation systems, ticketing procedures, and customer service skills. Students learn about airline operations, fare calculations, and travel regulations, preparing them for roles in travel agencies and airlines.

Duration:

1 year (2 semesters)

Syllabus:

The syllabus for the Diploma in Air Ticketing is typically spread across two semesters. Below is an example structure:

Semester 1:

1. Introduction to Air Ticketing and Travel Management:

• Overview of the air travel industry

• Basic concepts of air ticketing, airline codes, and types of flights

• Role of air ticketing professionals in the travel and tourism industry

2. Airline Ticketing and Reservation Systems:

• Understanding airline reservation systems like Amadeus, Galileo, and Sabre

• Booking procedures: Domestic and international flights

• Airline ticket issuance, cancellation, and refunds

3. Airfares and Ticketing Calculations:

• Basic fare structures and ticket pricing

• Calculating airfare, taxes, and surcharges

• Fare rules and regulations for different airlines

4. Travel Documentation and Customer Service:

• Importance of travel documents: Passports, visas, and permits

• Handling customer queries and resolving ticketing issues

• Customer service skills in the airline industry

Semester 2:

1. Airport Operations and Ground Services:

• Overview of airport operations and security protocols

• Check-in procedures, baggage handling, and boarding processes

• Coordination with airline ground staff and cabin crew

2. International Air Transport Association (IATA) Regulations:

• Introduction to IATA and its regulations governing air ticketing

• IATA codes and international ticketing norms

• Role of IATA in regulating international air travel

3. Tour Packages and Travel Itineraries:

• Designing and selling tour packages

• Itinerary planning for domestic and international travel

• Coordination between travel agents, airlines, and passengers

4. Project Work/Internship:

• Hands-on training through internships in travel agencies or airlines

• Project work involving real-world air ticketing and travel management scenarios

Average Fees:

• ₹15,000 to ₹60,000 (varies by institution)

Exams to Attend:

1. Internal Assessments:

• Regular assessments through assignments, projects, and practical work.

2. Final Semester Examinations:

• End-of-semester exams that test both theoretical knowledge and practical skills in air ticketing.

3. Professional Certifications (Optional):

• IATA Foundation Course: Certification from the International Air Transport Association (IATA) focusing on global ticketing and travel management.

• Air Ticketing Professional Certification (ATPC): Industry-recognized certification for air ticketing professionals.

4. Competitive Exams (Optional):

• Entrance exams for further studies like Diploma in Aviation Management or related fields.

Top 10 Institutions in India:

1. Frankfinn Institute of Air Hostess Training, Delhi

2. Air India Staff College, Mumbai

3. Aptech Aviation and Hospitality Academy, Mumbai

4. Wings Air Hostess and Hospitality Academy, Chandigarh

5. Indira Gandhi Institute of Aeronautics, Chandigarh

6. Indira Gandhi Institute of Aviation and Aeronautics, Nagpur

7. Jet Airways Training Academy, Mumbai

8. Pune Institute of Aviation Technology, Pune

9. Flywings International College of Aviation and Logistics, Bangalore

10. SpeedJet Aviation Academy, Mumbai

Top 10 Institutions in Kerala:

1. Frankfinn Institute of Air Hostess Training, Kochi

2. Speedwings Academy of Aviation, Kochi

3. Airborne Academy, Thiruvananthapuram

4. Indira Gandhi Institute of Aeronautics, Kochi

5. Akbar Academy of Airline Studies, Kochi

6. Aptech Aviation and Hospitality Academy, Kozhikode

7. Avalon Academy, Thiruvananthapuram

8. Cochin International Aviation Academy, Kochi

9. Aviate Academy, Kochi

10. Universal Aviation Academy, Thiruvananthapuram