Course Overview
The Certificate in Business Communication enhances professional skills in writing, speaking, and interpersonal interactions. It covers effective communication strategies, business etiquette, and presentation techniques, aiming to improve clarity, persuasion, and impact in a business context.
Duration:
6 to 12 months depending on the institution and the course's depth.
Syllabus (Semester-wise):
The Certificate in Business Communication course is designed to enhance students' skills in effective communication within a business environment. It covers verbal and non-verbal communication, corporate etiquette, report writing, presentation skills, and digital communication tools.
Semester 1:
Introduction to Business Communication: Overview of communication in business, understanding the communication process, and identifying barriers to effective communication.
Verbal and Non-Verbal Communication: Focus on improving spoken and written communication skills. Includes body language, tone of voice, active listening, and the importance of clarity and conciseness.
Corporate Etiquette: Business etiquette, professional behavior, telephone etiquette, and email etiquette in corporate settings.
Business Writing: Report writing, drafting business letters, emails, proposals, memos, and minutes of meetings. Emphasis on grammar, punctuation, and formatting.
Interpersonal Communication: Building effective relationships through communication, conflict resolution, team communication, and negotiation skills.
Semester 2:
Presentation Skills: Techniques for delivering impactful presentations, use of visual aids, PowerPoint skills, and public speaking.
Cross-Cultural Communication: Understanding cultural differences in communication, global business communication strategies, and overcoming cross-cultural barriers.
Digital Communication Tools: Use of digital platforms like social media, blogs, email marketing, and other online communication tools in business settings.
Communication in Crisis and Change Management: Techniques for managing communication during a crisis, change management communication strategies, and maintaining transparency with stakeholders.
Capstone Project/Internship: Practical application of business communication skills through real-world projects or internships in a corporate setting.
Average Fees:
₹15,000 to ₹75,000 depending on the institution, course level, and location.
Exams to Attend:
Students need to pass internal assessments, project work, and semester-end exams conducted by the institution. Additionally, students may pursue certifications in business communication from institutes like:
Cambridge Business English Certificates (BEC)
Certified Business Communication Professional (CBCP)
Ten Most Ranking Institutions Combined Ranking in India:
Indian School of Business (ISB), Hyderabad
National Institute of Management Studies (NIMS), Mumbai
Amity University, Noida
Symbiosis Centre for Management Studies, Pune
Xavier Institute of Communications (XIC), Mumbai
Mudra Institute of Communications (MICA), Ahmedabad
Christ University, Bangalore
Narsee Monjee Institute of Management Studies (NMIMS), Mumbai
Delhi School of Communication (DSC), New Delhi
IIM Bangalore
Top Ten Institutions in Kerala:
Rajagiri College of Social Sciences, Kochi
Cochin University of Science and Technology (CUSAT), Kochi
St. Teresa’s College, Kochi
Sacred Heart College, Ernakulam
Mahatma Gandhi University, Kottayam
Farook College, Kozhikode
St. Joseph’s College, Devagiri, Kozhikode
Kerala University, Thiruvananthapuram
Mar Ivanios College, Thiruvananthapuram
Assumption College, Changanassery