Course Overview:
The Diploma in Hotel Management equips students with essential skills in hospitality operations, customer service, food & beverage management, and hotel administration. Graduates pursue careers in hotels, resorts, event management, and the tourism industry.
Duration
The Diploma in Hotel Management typically lasts 1 to 2 years, depending on the institution and whether it is pursued full-time or part-time.
Syllabus (Semester-wise)
The Diploma in Hotel Management offers students comprehensive training in hospitality, catering, and management skills. The course is structured over several semesters to cover both theoretical knowledge and practical skills needed in the hotel industry.
Semester 1: Introduction to Hotel Management
Introduction to Hospitality and Hotel Industry
Overview of the Hospitality Industry
Types of Hotels and Services
Organizational Structure of Hotels
Food Production and Culinary Skills
Basics of Cooking
International Cuisines
Food Preparation Techniques
Food and Beverage Service
Types of Food Services
Dining Etiquette
Bar Operations and Beverage Management
Housekeeping Operations
Cleaning and Maintenance of Rooms
Laundry Operations
Guest Room Setup and Standards
Front Office Management
Reservations and Check-in Procedures
Customer Service Skills
Handling Complaints and Queries
Semester 2: Advanced Hotel Management Techniques
Hotel Accounting and Financial Management
Basics of Accounting in Hospitality
Budgeting and Cost Control
Revenue Management
Human Resource Management
Staffing and Training in Hotels
Labor Laws and Regulations
Employee Motivation and Retention
Event Planning and Management
Organizing Hotel Events (Banquets, Conferences, etc.)
Catering and Event Services
Event Budgeting and Execution
Marketing and Sales in Hospitality
Branding and Promotion for Hotels
Customer Relationship Management (CRM)
Digital Marketing for Hotels
Fieldwork and Practical Assignments
Internships at Hotels
On-the-Job Training in Different Departments
Industry Visits and Guest Lectures
Semester 3: Specialization and Practical Training
Advanced Food Production
Bakery and Confectionery Skills
Menu Planning and Food Presentation
Nutrition and Diet Planning for Guests
Advanced Housekeeping Management
Advanced Cleaning Techniques
Housekeeping Budget and Inventory Management
Interior Design and Decor for Hotels
Hotel Law and Licensing
Legal Aspects of Hotel Operations
Licensing and Regulatory Compliance
Hotel Security and Safety Standards
Customer Service Excellence
Advanced Guest Relations
Handling VIP Guests
Service Excellence and Hospitality Standards
Capstone Project and Internship
Final Project on Hotel Management
Organizing a Large Hotel Event or Banquet
Internship with Leading Hotel Chains
Average Fees
The average fee for a Diploma in Hotel Management in India ranges from INR 30,000 to INR 2,00,000, depending on the institution, location, and the facilities offered.
Exams to Attend
The course typically includes:
Written assessments covering hotel management principles, accounting, and human resources
Practical exams focusing on food production, housekeeping, and front office management
Project work, including the creation and management of events or hotel operations
Final year project submissions and internships
Continuous assessment during internships and fieldwork
Top 10 Institutions Offering Diploma in Hotel Management in India (Combined Ranking)
Institute of Hotel Management (IHM), Delhi
Institute of Hotel Management (IHM), Mumbai
Welcomgroup Graduate School of Hotel Administration (WGSHA), Manipal
Oberoi Centre of Learning and Development, Delhi
Christ University, Bangalore
SRM Institute of Hotel Management, Chennai
Amity University, Noida
Institute of Hotel Management (IHM), Bangalore
International Institute of Hotel Management (IIHM), Kolkata
Lovely Professional University (LPU), Punjab
Top 10 Institutions Offering Diploma in Hotel Management in Kerala
Oriental School of Hotel Management, Wayanad
Institute of Hotel Management and Catering Technology (IHMCT), Kovalam
St. Teresa’s College, Ernakulam
Rajagiri College of Management and Applied Sciences, Kochi
Providence Women’s College, Kozhikode
Marian College, Kuttikkanam
SNGIST College, Kochi
Cochin University of Science and Technology (CUSAT), Kochi
Vellar College of Hotel Management, Thiruvananthapuram
Vimala College, Thrissur