Digital Accessibility Specialist

Career Overview

A Digital Accessibility Specialist ensures that digital products—such as websites, mobile apps, and software—are usable by everyone, including people with disabilities. The role focuses on designing, evaluating, and optimizing digital content according to accessibility standards (such as WCAG 2.1) and legal requirements (such as the Americans with Disabilities Act or the Rights of Persons with Disabilities Act in India). The primary objective is to remove barriers and make digital experiences inclusive for all users, including those with visual, auditory, cognitive, or motor impairments.

Digital Accessibility Specialists are crucial for organizations aiming to create equitable user experiences and meet legal compliance in an increasingly digital world.

Pathway to Becoming a Digital Accessibility Specialist

  1. High School (Plus Two): A background in Science, Humanities, or Commerce is suitable. Subjects such as Information Technology, Computer Science, and English are beneficial.

  2. Undergraduate Degree:

    • Bachelor’s in Computer Science or Information Technology: Provides the technical foundation necessary for understanding web development and user experience (UX) design.

    • Bachelor’s in UX/UI Design: Offers insights into designing user-friendly interfaces with an emphasis on accessibility.

    • Bachelor’s in Human-Computer Interaction (HCI): Helps understand how users interact with technology, focusing on improving user experiences for people with disabilities.

    • Bachelor’s in Psychology or Social Work: Provides an understanding of human behavior, including the needs of people with disabilities.

  3. Certifications:

    • Certified Professional in Web Accessibility (CPWA): A comprehensive certification that covers both technical and operational aspects of accessibility.

    • Web Accessibility Specialist (WAS) from the International Association of Accessibility Professionals (IAAP).

    • WCAG (Web Content Accessibility Guidelines) training: Familiarize yourself with the core standards for digital accessibility.

    • Certified Accessibility Tester (CAT): Specializes in evaluating digital products for accessibility.

  4. Postgraduate Degree (Optional):

    • Master’s in UX Design: Offers deeper expertise in user-centered design.

    • Master’s in Human-Computer Interaction (HCI): Focuses on advanced understanding of designing accessible digital experiences.

    • Master’s in Digital Accessibility: Specialized programs focused on accessibility laws, technologies, and strategies for inclusive design.

  5. Experience:

    • Start with entry-level roles in web development, UX design, or quality assurance (QA) testing with a focus on accessibility.

    • Internships or projects in accessibility evaluation, assistive technology, or inclusive design help build practical skills and knowledge.

Work Description

A Digital Accessibility Specialist ensures digital platforms are accessible to all users by conducting accessibility audits, collaborating with development teams to implement best practices like keyboard navigation and screen reader compatibility, testing products with assistive technologies, training teams on accessibility guidelines, and providing recommendations through detailed accessibility reports.

Roles and Responsibilities

  • Accessibility Audits: Perform thorough reviews of digital platforms, identifying accessibility barriers according to WCAG standards.

  • Collaborate with Development Teams: Work closely with designers, developers, and project managers to implement accessible features from the start.

  • Assistive Technology Testing: Use and understand assistive technologies such as screen readers (e.g., JAWS, NVDA), voice-to-text tools, and alternative keyboards to ensure compatibility.

  • Guideline Compliance: Ensure that websites and apps meet international accessibility standards, including WCAG 2.1 and Section 508 (in the U.S.) or other regional laws.

  • Training & Advocacy: Educate internal teams and clients about the importance of digital accessibility, its business benefits, and legal compliance.

  • Accessibility Roadmap: Develop and maintain an accessibility strategy that aligns with the company's digital transformation goals.

Required Skills

  • Technical Skills:

    • Knowledge of Accessibility Standards: Mastery of WCAG 2.1, Section 508, and other relevant guidelines.

    • HTML, CSS, and JavaScript: A strong understanding of web development to effectively communicate with developers.

    • Assistive Technology Tools: Familiarity with screen readers (JAWS, NVDA), voice recognition software, and alternative input methods.

    • UX Design: Experience in user-centered design, focusing on creating inclusive and intuitive user interfaces.

    • Testing & Evaluation: Ability to conduct accessibility testing using tools like WAVE, AXE, and Lighthouse.

  • Soft Skills:

    • Attention to Detail: Precise identification of small but impactful accessibility issues in digital interfaces.

    • Communication: Ability to explain complex technical information to non-technical stakeholders, including designers and executives.

    • Problem-Solving: Developing innovative solutions to accessibility challenges, balancing both usability and compliance.

    • Empathy: Understanding the challenges faced by users with disabilities and advocating for their needs within the digital space.

Career Navigation

  • Entry-Level: Start as a Web Developer, UX/UI Designer, or QA Tester with a focus on accessibility. Gain experience in web development or user experience while learning accessibility standards and guidelines.

  • Mid-Level: Progress to Digital Accessibility Consultant or Accessibility Tester, where you focus on evaluating digital platforms and recommending improvements for accessibility.

  • Senior-Level: Transition to a Digital Accessibility Specialist or Lead Accessibility Engineer, where you manage accessibility audits, lead accessibility initiatives, and work closely with executive teams to integrate accessibility into business processes.

  • Related Careers:

    • UX/UI Designer: Focus on user-centered design with accessibility as a priority.

    • Accessibility Consultant: Provide expert advice to companies on how to improve digital accessibility.

    • Assistive Technology Specialist: Work on developing or supporting technology that aids users with disabilities.

Career Opportunities

With an increasing emphasis on inclusive design, there is growing demand for Digital Accessibility Specialists across a variety of sectors:

  • Tech Companies: Working on digital products, websites, and mobile apps to ensure they are accessible.

  • Healthcare: Ensuring that medical websites, patient portals, and digital health services are accessible.

  • Education: Providing accessibility solutions for online learning platforms and educational resources.

  • Government & Public Sector: Ensuring that public websites, digital services, and communications comply with accessibility laws.

  • Consulting Firms: Offering accessibility auditing services to businesses seeking compliance or improved user experience.

Average Salary

  • India:

    • Entry-level: ₹5,00,000 to ₹8,00,000 per annum.

    • Mid-career: ₹8,00,000 to ₹12,00,000 per annum.

    • Senior-level: ₹12,00,000 to ₹20,00,000 per annum.

  • International:

    • Entry-level: $60,000 to $80,000 per annum.

    • Mid-career: $80,000 to $100,000 per annum.

    • Senior-level: $100,000 to $150,000 per annum.

Job Options

  • Digital Accessibility Specialist: Ensuring websites, apps, and digital documents meet accessibility standards.

  • Accessibility Consultant: Offering expert advice and services to organizations looking to improve accessibility.

  • UX Designer with Accessibility Focus: Designing user-friendly interfaces with a focus on usability for people with disabilities.

  • Assistive Technology Specialist: Working on the development or support of technologies that assist people with disabilities in accessing digital platforms.

  • Accessibility Tester: Evaluating digital products for compliance with accessibility standards and assisting in remediation efforts.